Flossy Pre-Order Information
Firstly, we were blown away by the number of you that ordered from our Queen Bee collection, our second collection at Flossy by Freddy, with all of our Cornelia dress and cape stock sold out within just 48 hours!
We know so many of you missed out on getting your hands on one, so we wanted to make it fairer for all of you aspiring Flossy Girls out there next time we restocked, and give you the opportunity to reserve your special dress.
Our restock will also contain limited stock quantities, so pre-ordering will ensure you don’t miss out again!
Secondly, as a statement of our protest against fast-fashion - we have continued to go against common mass-manufacturing processes and kept our supplies limited and exclusive. Pre-order helps us to avoid overconsumption and waste by knowing how many dresses we should make, which is something we are passionate about here at Flossy!
Pre-Order Timelines and Shipping
For the Cornelia dress and cape, it will take approximately 8 weeks for us to knit, cut, sew, package and dispatch your dress out to you.
Each and every Flossy dress is crafted with specialised custom fabrics, and gorgeously intricate details and designs. At Flossy by Freddy, we never cut corners, as we want to take the time to ensure that every dress is as perfect as the Flossy Girl who’s ordered it!
Trust us… it’s worth the wait.
Please note: the time from dispatch to delivery is dependant on the delivery location. Shipping times and costs will be calculated at checkout.
Refunds and Returns
We will be accepting refunds on pre-orders if you change your mind, up until the point that your dress is received in our Flossy warehouse. Once your dress has been received into our warehouse and packaged to send to you, if you want to refund your order you will have to follow the regular returns process.
Find more information about refunds and returns on our FAQ page here.